Case Studies
Selected UX projects with end-to-end process, decisions, and measurable impact.




About
Project Overview
Quickly understand each case study: Emily’s role, the user and business problem, key constraints, and the impact of the final experience.

Testimonials

Hope D.
Emily translated complex requirements into a seamless onboarding flow, increasing activation by 18% while aligning stakeholders throughout.

Hope D.
Her usability study uncovered friction in search, and her redesign cut task time in half for our customers.

Hope D.
Emily’s data-informed IA overhaul made navigation intuitive, boosting self-service success and reducing support tickets noticeably.

Hope D.
From kickoff to launch, Emily communicated clearly, tested thoughtfully, and shipped a dashboard our team now relies on daily.